The appliance supplied by CenterPoint Vitality for Android units facilitates buyer administration of their power accounts via a cellular platform. This utility allows customers to watch power consumption, pay payments, and report outages immediately from their smartphones or tablets. Its performance mirrors that of a web-based account administration portal, optimized for the Android working system.
The provision of such a cellular utility presents vital comfort for power shoppers. It permits for speedy entry to account data and cost choices, bettering the general buyer expertise. Traditionally, power firms supplied account entry primarily via mailed statements and desktop web sites; the introduction of cellular apps represents a transfer towards higher accessibility and responsiveness to buyer wants. The capability to report outages shortly via the app additionally expedites the restoration course of throughout service disruptions.