The lack to entry or correctly make the most of the SiriusXM utility on Android units constitutes a typical consumer problem. This drawback manifests in numerous methods, together with, however not restricted to, the applying failing to launch, experiencing persistent crashes, exhibiting connectivity errors, or displaying error messages throughout playback. For instance, a consumer would possibly encounter a “Community Error” message regardless of having a steady web connection, stopping them from streaming content material.
Addressing this problem is essential for sustaining consumer satisfaction and guaranteeing continued entry to SiriusXM’s companies. Performance of the cell utility supplies on-the-go entry to subscribed content material, a major promoting level for the service. Traditionally, cell purposes have performed an rising position in content material consumption, and disruptions to this entry can result in buyer frustration and potential service cancellation.
The decision of utility malfunctions typically necessitates troubleshooting steps equivalent to checking web connectivity, clearing utility cache and knowledge, updating the applying, verifying account credentials, or, in additional advanced instances, reinstalling the applying. Subsequent sections will delve into these widespread causes and supply detailed directions for efficient remediation.
1. Connectivity Points
Connectivity points symbolize a main supply of disruptions to the correct functioning of the SiriusXM utility on Android units. A steady and constant web connection is prime to streaming audio content material. When connectivity is compromised, the applying’s means to retrieve and play content material is straight impacted, main to varied error states.
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Unstable Wi-Fi Networks
Inconsistent Wi-Fi indicators, significantly in areas with excessive community congestion or weak router efficiency, ceaselessly lead to buffering, dropped connections, or full failures in streaming. For instance, a consumer would possibly expertise interruptions throughout peak hours when a number of units are actively utilizing the identical Wi-Fi community. This instability straight impacts the applying’s means to take care of a steady audio stream.
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Mobile Knowledge Limitations
Streaming over mobile networks is topic to knowledge caps and fluctuating sign strengths. Exceeding allotted knowledge limits can result in throttled speeds, successfully stopping audio playback. Moreover, transferring between areas with various mobile protection (e.g., transitioning from 4G to 3G or encountering useless zones) disrupts the info stream and triggers error messages throughout the utility.
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VPN and Proxy Interference
Using Digital Personal Networks (VPNs) or proxy servers can introduce problems. Whereas VPNs encrypt and reroute web site visitors, they will additionally enhance latency and scale back connection speeds, thereby hindering the applying’s means to stream audio easily. Equally, proxy servers might introduce compatibility points if they aren’t correctly configured or are blocked by SiriusXM’s content material supply community.
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Firewall Restrictions
Firewall settings, both on the Android machine itself or on the community getting used, can inadvertently block the applying’s entry to crucial web assets. This will happen if the firewall is configured to limit sure ports or protocols required for streaming audio. Such restrictions forestall the applying from establishing a reference to SiriusXM’s servers, leading to playback errors.
These connectivity-related elements underscore the direct dependence of the SiriusXM utility’s performance on a dependable and unobstructed web connection. Troubleshooting network-related points is usually step one in addressing issues with the SiriusXM utility on Android units, and resolving these points ceaselessly restores regular utility operation.
2. Software Updates
The timeliness and methodology of utility updates considerably affect the performance of the SiriusXM utility on Android units. Sustaining an up-to-date utility is essential for guaranteeing compatibility, safety, and optimum efficiency. Failure to handle updates can straight contribute to utility malfunction or failure, aligning with reported situations of the SiriusXM utility not engaged on Android platforms.
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Bug Fixes and Efficiency Enhancements
Software program updates ceaselessly embody corrections for recognized bugs and optimizations that enhance the applying’s total efficiency. When an outdated model is utilized, beforehand resolved points might persist, resulting in instability, crashes, or sudden habits. For instance, an older utility model would possibly exhibit persistent audio stuttering or sudden termination as a result of code inefficiencies, issues rectified in subsequent updates.
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Compatibility with Android OS Variations
The Android working system undergoes periodic updates, and utility builders should adapt their software program to take care of compatibility with these modifications. An outdated SiriusXM utility may not perform accurately on newer Android variations, resulting in errors or full failure to launch. Discrepancies in API ranges or modifications in working system habits can render older purposes non-functional with out corresponding updates.
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Safety Patches and Vulnerability Mitigation
Software updates typically embody safety patches that handle newly found vulnerabilities. Working an outdated utility exposes the machine to potential safety dangers. As an illustration, unpatched vulnerabilities may enable malicious actors to use the applying, probably compromising consumer knowledge or machine safety. Repeatedly updating purposes is subsequently very important for sustaining a safe atmosphere.
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Function Additions and API Modifications
Updates can introduce new options and combine with new APIs (Software Programming Interfaces). Older variations might lack entry to those new functionalities, resulting in a degraded consumer expertise or incompatibility with different purposes or companies. For instance, newer variations would possibly help enhanced audio codecs or combine with the newest Android media playback frameworks, options unavailable in older releases.
The interconnectedness of utility updates with the soundness and performance of the SiriusXM utility on Android units is simple. Proactive administration of utility updates is important for mitigating efficiency points, guaranteeing compatibility with the Android ecosystem, and sustaining a safe and dependable consumer expertise. Common updates straight handle the foundation causes that contribute to the “SiriusXM app not working Android” drawback.
3. Account Authentication
Account authentication serves as a elementary gateway to accessing SiriusXM companies through the Android utility. Failure on this course of straight prevents customers from using the applying’s options, contributing considerably to situations the place the SiriusXM utility is reported as non-functional on Android units. Incorrect credentials, expired subscriptions, or account-related technical points symbolize widespread impediments to profitable authentication.
When a consumer enters invalid login particulars, equivalent to an incorrect username or password, the applying denies entry, displaying an error message. This denial is a safety measure designed to guard consumer accounts from unauthorized entry. Equally, if a consumer’s subscription to SiriusXM expires, the applying will immediate the consumer to resume the subscription earlier than granting entry. Account-related technical points, equivalent to account suspension as a result of billing discrepancies or technical glitches inside SiriusXM’s authentication servers, can even forestall profitable login makes an attempt, rendering the applying unusable. The implications are that customers can not entry subscribed content material, resulting in dissatisfaction and repair interruption. Resolving these points necessitates verifying account standing, resetting passwords, or contacting SiriusXM buyer help.
In abstract, sturdy and profitable account authentication is important for the proper operation of the SiriusXM utility on Android platforms. Addressing authentication failures proactively minimizes disruptions to the consumer expertise and ensures continued entry to SiriusXM’s companies. Authentication points straight correlate with situations of the applying being non-functional and require methodical decision for correct app utilization.
4. Cache Corruption
Cache corruption stands as a major contributing issue to malfunctions throughout the SiriusXM utility on Android units. The applying cache, designed to retailer momentary knowledge for faster entry, can, when corrupted, result in operational instability and stop the applying from functioning as supposed. This straight pertains to situations the place customers expertise the “SiriusXM app not working Android” drawback.
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Knowledge Integrity Compromise
When cached knowledge turns into corrupted, the applying makes an attempt to make the most of misguided info, resulting in unpredictable habits. For instance, a corrupted audio file index would possibly trigger the applying to skip tracks, play the unsuitable content material, or crash solely throughout playback. This compromise in knowledge integrity straight impacts the applying’s means to ship a seamless streaming expertise.
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File System Errors
Underlying file system errors on the Android machine can contribute to cache corruption. Incomplete file writes or errors throughout knowledge retrieval may end up in corrupted cache information. These errors can stem from low cupboard space, abrupt utility termination, or points with the machine’s storage medium. The presence of file system errors will increase the probability of encountering issues with the SiriusXM utility.
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Incompatible Knowledge Buildings
Modifications within the utility’s knowledge buildings between variations can result in incompatibility with beforehand cached knowledge. If the applying makes an attempt to make the most of outdated cache information with new knowledge buildings, it will probably set off errors, inflicting the applying to malfunction. Software updates that considerably alter knowledge codecs typically necessitate clearing the cache to keep away from these compatibility points.
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Useful resource Conflicts
Conflicts with different purposes or system processes can even result in cache corruption. If one other utility makes an attempt to entry or modify the identical cached knowledge, it may end up in knowledge corruption and utility instability. Such conflicts usually tend to happen when a number of purposes are actively using storage assets concurrently.
The manifestation of cache corruption throughout the SiriusXM utility on Android units highlights the essential position of sustaining knowledge integrity and managing assets successfully. Clearing the applying cache is a typical troubleshooting step for resolving operational points, straight addressing the potential for corrupted knowledge to intervene with the applying’s correct functioning. Common cache administration minimizes the danger of encountering the “SiriusXM app not working Android” drawback as a result of compromised cached knowledge.
5. Working System Compatibility
Working system compatibility represents a important dependency for the correct functioning of any utility, together with the SiriusXM utility on Android units. Discrepancies between the applying’s design and the underlying working system can result in a spread of practical impairments, straight contributing to situations the place the SiriusXM utility fails to function as anticipated.
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API Degree Mismatches
Android operates utilizing Software Programming Interfaces (APIs) that present standardized methods for purposes to work together with system assets. If the SiriusXM utility targets a selected API degree that’s both too excessive or too low for the Android model put in on a tool, it will probably result in errors. As an illustration, an utility designed for Android 12 may not perform accurately on a tool operating Android 8 as a result of lacking APIs or modifications in system habits. Such mismatches ceaselessly lead to crashes or the applying failing to launch altogether, straight impacting usability.
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Outdated Android Variations
Older variations of the Android working system might lack the mandatory options or safety patches required for the SiriusXM utility to perform accurately. Builders usually optimize their purposes for the newest Android variations, and help for older variations could also be restricted or discontinued. Consequently, operating the SiriusXM utility on an outdated Android model can result in compatibility points, efficiency degradation, and an elevated danger of safety vulnerabilities. Customers on older units might discover the applying unusable or expertise frequent crashes.
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Customized Android Distributions
Sure Android units make the most of customized distributions, sometimes called “ROMs,” which might deviate considerably from the usual Android Open Supply Challenge (AOSP) codebase. These customized ROMs might introduce modifications or optimizations that inadvertently battle with the SiriusXM utility, resulting in instability or practical impairments. For instance, a customized ROM would possibly alter system-level permissions or modify core Android parts in ways in which intervene with the applying’s means to entry crucial assets, leading to utility failure or sudden habits.
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Driver and {Hardware} Incompatibilities
The SiriusXM utility depends on numerous {hardware} parts, equivalent to audio codecs and community interfaces, to perform accurately. Incompatibilities between the applying and the machine’s drivers or {hardware} can result in efficiency points or full failure. As an illustration, if the machine’s audio driver will not be totally appropriate with the applying’s audio playback engine, it may end up in audio stuttering, distortion, or a whole lack of sound output. Such incompatibilities are extra prevalent on older or much less widespread Android units, the place driver help could also be restricted.
The dependence of the SiriusXM utility on a appropriate working system atmosphere underscores the significance of contemplating working system compatibility when troubleshooting utility malfunctions. Points arising from API degree mismatches, outdated Android variations, customized ROMs, or driver incompatibilities can all contribute to the “SiriusXM app not working Android” drawback. Resolving these points typically entails updating the Android working system, verifying compatibility with the applying’s necessities, or looking for various options for units with restricted working system help.
6. Storage Limitations
Inadequate cupboard space on an Android machine can considerably impede the performance of purposes, together with the SiriusXM utility. The buildup of information, purposes, and media information can result in storage constraints that straight affect the applying’s means to function accurately, manifesting as efficiency points or full failure.
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Inadequate House for Software Knowledge
Purposes require cupboard space for numerous functions, together with storing cached knowledge, consumer preferences, and momentary information. When cupboard space is restricted, the SiriusXM utility could also be unable to avoid wasting crucial knowledge, resulting in errors throughout operation. For instance, the applying would possibly fail to obtain content material for offline playback or battle to take care of a steady connection as a result of its lack of ability to handle momentary knowledge effectively. This lack of house may end up in crashes, gradual efficiency, or the applying refusing to launch, exemplifying the “SiriusXM app not working Android” problem.
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Constraints on Cache Administration
The SiriusXM utility makes use of cached knowledge to expedite content material loading and scale back bandwidth consumption. Nevertheless, when cupboard space is scarce, the applying’s means to successfully handle the cache is compromised. This limitation may end up in the applying repeatedly trying to retrieve knowledge, resulting in elevated community utilization, delayed playback, and total efficiency degradation. Moreover, the applying might battle to clear outdated or corrupted cache information, contributing to instability and potential failure. This mismanagement straight impacts the consumer expertise and the reliability of the applying.
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Impeded Software Updates
Updating purposes typically requires substantial cupboard space, as new variations usually embody extra options, bug fixes, and optimized code. When an Android machine has restricted cupboard space, the SiriusXM utility could also be unable to obtain and set up updates, leaving it susceptible to recognized points and compatibility issues. This lack of ability to replace the applying can result in a gradual decline in efficiency, finally rendering it unusable. Customers might encounter error messages indicating inadequate storage through the replace course of, reinforcing the direct hyperlink between storage limitations and the “SiriusXM app not working Android” drawback.
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Working System Instability
Whereas circuitously linked to the applying itself, extreme storage limitations can even destabilize the Android working system. An almost full storage quantity can impede the working system’s means to handle system processes, resulting in total machine slowdown and instability. This, in flip, can negatively have an effect on the efficiency of all purposes, together with the SiriusXM utility. The machine might develop into unresponsive, purposes might crash ceaselessly, and the general consumer expertise will be severely compromised. These systemic points not directly contribute to the “SiriusXM app not working Android” situation, as the applying is unable to perform accurately inside a compromised working atmosphere.
In conclusion, storage limitations symbolize a multifaceted obstacle to the correct functioning of the SiriusXM utility on Android units. Inadequate house for utility knowledge, constraints on cache administration, impeded utility updates, and working system instability all contribute to efficiency points and potential failure. Addressing storage limitations by way of knowledge administration, utility uninstallation, or storage enlargement is essential for resolving points associated to the “SiriusXM app not working Android” drawback.
7. Background Processes
Background processes symbolize an important, but typically ignored, issue influencing the efficiency and stability of the SiriusXM utility on Android units. These processes, working with out direct consumer interplay, are answerable for duties important to the applying’s performance, equivalent to sustaining a connection to SiriusXM’s servers, pre-fetching content material, and managing notifications. When background processes are restricted or improperly managed, it will probably straight contribute to the “SiriusXM app not working Android” drawback. As an illustration, if the Android working system aggressively terminates background processes to preserve battery or reminiscence, the SiriusXM utility might lose its connection to the streaming server, leading to interrupted playback or the shortcoming to obtain real-time updates. This disruption in background exercise can result in irritating consumer experiences and the notion of a malfunctioning utility.
The environment friendly operation of background processes is especially vital for purposes that depend on steady community connectivity, equivalent to streaming companies. Android’s built-in battery optimization options can inadvertently restrict the exercise of background processes for purposes deemed to be resource-intensive. This will manifest in numerous methods, together with delayed notifications, inconsistent playback, or the applying failing to renew streaming after being within the background for an prolonged interval. Take into account a situation the place a consumer is listening to SiriusXM within the background whereas utilizing different purposes; if Android’s battery optimization settings are too aggressive, the working system might droop the SiriusXM background course of, inflicting the music to cease abruptly. In sensible phrases, understanding the position of background processes and configuring Android’s battery optimization settings to permit the SiriusXM utility to run unhindered can considerably enhance the applying’s reliability and efficiency.
In abstract, background processes are integral to the constant operation of the SiriusXM utility on Android units. Restrictions imposed by the working system, designed to optimize battery life or handle assets, can inadvertently disrupt these processes, resulting in utility malfunctions and a adverse consumer expertise. Recognizing the significance of background processes and adjusting Android’s settings to accommodate their wants is important for guaranteeing the dependable efficiency of the SiriusXM utility and mitigating situations of the “SiriusXM app not working Android” drawback. Addressing this facet typically entails navigating Android’s settings to exclude the SiriusXM app from battery-saving optimizations, permitting it to perform extra constantly within the background.
8. Permissions Granted
The operational integrity of the SiriusXM utility on Android units is straight contingent upon the granting of requisite permissions. The Android working system employs a permission mannequin to control utility entry to delicate machine assets and knowledge. Failure to grant crucial permissions can impede the applying’s means to carry out important features, thereby contributing to situations of the applying being non-operational. For instance, if the applying lacks permission to entry community connectivity, it is going to be unable to stream audio content material, leading to playback errors. The withholding of storage permissions can forestall the applying from caching knowledge or downloading content material for offline use. Consequently, the applying’s performance is curtailed, aligning with the difficulty of the SiriusXM utility not engaged on Android.
The sensible significance of understanding the connection between permissions and utility performance is underscored by the consumer expertise. Take into account a situation the place a consumer denies the SiriusXM utility entry to location companies. Whereas seemingly unrelated to core performance, this denial might forestall the applying from accessing region-specific content material or options, resulting in sudden errors or a diminished consumer expertise. Equally, limiting entry to machine storage can forestall the applying from saving downloaded content material or caching knowledge, resulting in efficiency degradation and elevated knowledge utilization. These examples spotlight the interconnectedness of permissions and utility performance and the potential for seemingly minor permission denials to have vital penalties for utility efficiency. Correctly configuring permissions is usually a prerequisite for guaranteeing the supposed operation of the SiriusXM utility.
In abstract, the granting of crucial permissions is a elementary facet of guaranteeing the SiriusXM utility operates accurately on Android units. The absence of those permissions can result in practical impairments, efficiency points, and an total degradation of the consumer expertise. Understanding the connection between permissions and utility performance is essential for troubleshooting points associated to the applying’s operational standing. Verifying and granting the mandatory permissions represents a key step in resolving situations of the “SiriusXM app not working Android” drawback, guaranteeing the applying has the required entry to machine assets to perform as supposed. Addressing permission-related points contributes considerably to a steady and dependable consumer expertise.
Steadily Requested Questions
The next questions handle widespread points and misconceptions concerning the performance of the SiriusXM utility on Android units. The solutions present insights into potential causes and troubleshooting steps.
Query 1: Why does the SiriusXM utility constantly crash on an Android machine?
Software crashes can stem from numerous elements, together with software program bugs, compatibility points with the Android working system, inadequate machine assets (e.g., RAM, storage), or corrupted utility knowledge. A technique of elimination, beginning with fundamental troubleshooting (clearing cache, restarting the machine), is important to diagnose the foundation trigger.
Query 2: How does community connectivity have an effect on the SiriusXM utility on Android?
A steady and sturdy web connection is important for streaming content material. Weak or intermittent connections can result in buffering, playback errors, or full disconnection from the SiriusXM service. Evaluating community sign power and testing connectivity with different purposes is really helpful.
Query 3: What’s the affect of utility updates on the SiriusXM utility’s performance?
Sustaining an up-to-date utility model is essential. Updates typically embody bug fixes, efficiency enhancements, and compatibility changes. An outdated utility might exhibit lowered performance or battle with newer Android working system variations.
Query 4: Does the SiriusXM utility require particular permissions on an Android machine?
Sure. The applying requires permissions to entry community connectivity, storage, and probably different machine assets. Denying crucial permissions can forestall the applying from performing important features. Reviewing and granting the suitable permissions by way of Android’s settings is essential.
Query 5: What position does account authentication play within the utility’s operation?
Legitimate account credentials and an lively subscription are crucial for accessing SiriusXM companies. Incorrect login particulars or an expired subscription will forestall the applying from streaming content material. Verifying account standing and password accuracy is essential.
Query 6: Can restricted machine storage have an effect on the SiriusXM utility’s efficiency?
Sure. Inadequate cupboard space can impede the applying’s means to cache knowledge, obtain content material, and carry out momentary operations. Releasing up cupboard space might enhance the applying’s responsiveness and stability.
In abstract, addressing points with the SiriusXM utility on Android typically requires a scientific method, contemplating elements equivalent to community connectivity, utility updates, permissions, account standing, and machine assets.
The next part will define superior troubleshooting methods for unresolved points.
Troubleshooting Methods
This part presents a sequence of targeted methods designed to rectify situations of the SiriusXM utility not functioning accurately on Android units. Every tip addresses a selected potential trigger and supplies concrete steps for decision.
Tip 1: Pressure Cease and Restart the Software: In situations of unresponsiveness or crashing, a drive cease adopted by a restart can clear momentary glitches. Navigate to the Android machine’s settings, choose “Apps,” discover the SiriusXM utility, and select “Pressure Cease.” Subsequently, relaunch the applying.
Tip 2: Clear Software Cache and Knowledge: Corrupted cached knowledge can result in operational errors. Inside the Android machine’s settings, choose “Apps,” find the SiriusXM utility, and select “Storage.” Clear each the cache and knowledge. Observe that clearing knowledge will reset the applying to its preliminary state, requiring re-authentication.
Tip 3: Confirm Community Connectivity: Guarantee a steady and sturdy web connection. Check connectivity by accessing different on-line companies or web sites. Take into account switching between Wi-Fi and mobile knowledge to find out if the difficulty is network-specific. Troubleshoot community settings if crucial.
Tip 4: Examine for and Set up Software Updates: Outdated utility variations can exhibit compatibility points. Entry the Google Play Retailer, seek for the SiriusXM utility, and examine for accessible updates. Set up any pending updates to make sure the applying is operating the newest model.
Tip 5: Assessment Software Permissions: Affirm that the SiriusXM utility has been granted the mandatory permissions to entry machine assets. Inside the Android machine’s settings, choose “Apps,” discover the SiriusXM utility, and select “Permissions.” Grant entry to important permissions equivalent to community connectivity and storage.
Tip 6: Reinstall the Software: If different troubleshooting steps are unsuccessful, take into account uninstalling and reinstalling the SiriusXM utility. This course of ensures a clear set up and might resolve underlying software program points.
Tip 7: Examine Android OS Model: Confirm that the Android working system on the machine is appropriate with the SiriusXM utility’s minimal necessities. Outdated OS variations might lack crucial help. Take into account updating the Android OS if potential, or contact SiriusXM help to confirm the app’s minimal OS necessities.
Efficiently implementing these methods typically resolves widespread points that forestall the SiriusXM utility from functioning accurately on Android units. Sustaining a proactive method to troubleshooting minimizes disruptions and ensures continued entry to SiriusXM’s companies.
The concluding part summarizes the important thing ideas mentioned and supplies remaining suggestions for sustaining optimum utility efficiency.
Conclusion
The previous evaluation has comprehensively explored the multifaceted causes underlying situations of the “SiriusXM app not working Android” drawback. Key areas of investigation included community connectivity, utility updates, account authentication, cache corruption, working system compatibility, storage limitations, background course of administration, and utility permissions. Every of those elements, when compromised, can contribute to the applying’s malfunction, thereby disrupting the consumer’s entry to subscribed companies.
Efficient mitigation of those points necessitates a scientific method to troubleshooting and a proactive upkeep technique. Sustaining a steady community connection, guaranteeing well timed utility updates, verifying account credentials, and managing machine assets symbolize elementary steps towards optimizing utility efficiency. Continued vigilance in addressing these elements stays essential for safeguarding entry to SiriusXM companies and stopping future situations of utility malfunction.
